Myphone - australia, providing complete telecommunication solution since 1989

Communications now means much more than making and receiving calls. The Samsung OfficeServ
is a truly convergent system that allows you to share voice, data, fax and video over the one
IP network while integrating with your computer systems and applications.With a modular architecture that allows cost effective, incremental expansion you can rest assured that your Samsung OfficeServ solution can be upgraded to offer more services as your needs evolve.Features such as Voicemail, Email Gateway, CTI, VoIP, SIP and much more are available across the entire OfficeServ 7000 Range.

OfficeServ 7400

OfficeServ 7400 is the ideal solution for today's office and your future office offering enhanced communications to handle increasing and evolving traffic patterns. Your OfficeServ 7400 simultaneously supports traditional voice communication, VoIP (Voice over IP), IP-based data communication, and wireless solutions through wireless LANs.

Features
Specifications

System Features

Account Code Entry

Forced-Verified
Forced-Not Verified
Voluntary

Account Code Key
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm (Timer) Reminder
Authorization Codes

Forced
Voluntary

Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center

Agent Busy/Manual Wrap Up Key
Agent PIN (ID) Numbers
Agent Login & Logout
Automatic Logout
Automatic Wrap-Up Timer
Priority Call Queuing
Embedded Reporting Package
- Agent Statistics
- Call Statistics
- Group Supervisors
- Printed Reports
OfficeServ DataView
- UCD Statistics
- UCD Monitoring
- Wall-Style Display
- Windows

Call Costing
Caller Identification (CID)

Automatic Number
Identification (ANI)
Caller ID
Calling Line Identification

Caller ID Features

Name/Number Display
Next Call
Save Caller ID Number
Store Caller ID Number
Inquire Park / Hold
Caller ID Review List
Investigate
Abandon Call List
Caller ID on SMDR
Number to Name Translation
Caller ID to PSTN
Caller ID to Analog Port

Call Forwarding

All Calls
Busy
No Answer
Busy/No Answer
Forward DND
Follow Me
External
To Voice Mail
Preset Destination
Preset Forward Busy

Call Hold

Exclusive
System
Remote

Call Park and Page
Call Pickup

Directed
Groups
Established

Call Recording
Call Waiting / Camp-On
Caller Emergency Service ID (CESID)
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)

OfficeServ Link
OfficeServ DataView
OfficeServ EasySet
OfficeServ Call
OfficeServ Operator
OfficeServ Softphone

Conference

Add On (5 party)
Unsupervised
Split

Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID) T1

Day/Night Routing
Busy or Camp-On Option
MOH Source
DID Call Limits

Direct Inward System
Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
E & M Tie Lines (T1)
Executive Barge-In (Override)

With Warning Tone
Without Warning Ton
Trunk Monitor or Service Observing

External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1)
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service

Primary Rate Interface

LAN Interface
Least Cost Routing
Live System Programming

From Any Digital Keyset
With a Personal Computer

Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Source
Networking

QSig over IP
QSig over PRI

Off Premises Extensions
OfficeServ Wireless
Operator Group
Overflow

Operator
Station Group

Override Codes
Paging

Internal Zones (5)
External Zone (4)
All External
Page All

Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes

Time Based Routing-Plans
Automatic/Manual
Holiday Schedule
Temporary Override

Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers

Station List
System List

Speed Dial by Directory
Station Hunt Groups

Distributed
Sequential
Unconditional

Station Message Detail Recording
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Services (2)
Toll Restriction

By Day or Night
By Line or Station
Eight Dialing Class
Special Code Table

Toll Restriction Override
Tone or Pulse Dialing
Transfer

Screened / Unscreened
Voice Mail Transfer Key
With Camp-On

Trunk Groups
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail

Inband Signalling
Integrated (In-Skin)

Voice over IP (VoIP)
Walking Class of Service
Wireless LAN

system capacities Maximum # of Physical Ports	1344
Maximum # of Virtual Ports	768	2 cabinets x 12 slots x 32 ports
Maximum # of Analog Trunks	256	32 slots x 8 ports
Maximum # of Digital Trunks	1008	10 x 48 (TEPRI2) = 480 22 x 24 (TEPRI) = 528
Maximum # of Analog Stations	512	32 x 16 ports
Maximum # of Digital Stations	512	32 x 16 ports
Maximum # of WIP handsets	192	7 slots x 32 ports
Maximum # of Samsung IP Sets	480	15 slots x 32 ports
Maximum # of MGI channels	1344	10 x 64 (MGI64) = 640 24 x 32 (MGI64) = 768

system interfaces

Trunk	TEPRI2, TEPRI, 8 TRK
Station	16 DLI, 8 DLI, 16 MWSLI, 8 SLI, 8 COMBO
Data	GWIM: Gigabit router module - 3 Gigabit LAN ports, 1-V.35, 1-HSSI GSIM: L3 Gigabit switch module GPLIM: Managed L2 switch module with PoE
Voice	MGI 64: 64CH media gateway module
Application	WLI: WLAN access point interface module
CPU	MPC 8271, 266 MHz